Frequently Asked Questions
What size do I order?
The easiest way to pick the correct size is to use the size guide. There is a product specific size guide on each page, which will help you determine which size is the best fit. Please be advised all of our tops are slim fit football tops. So it is always advised to order a size up for a comfortable fit. If the size guide is not clear, and you still need help please get in touch with us with your chest size and we will be able to help.
How long will it take for my order to arrive to the UK?
With the exception of customised items we always aim to dispatch our items within 5 working days. However in some cases this may be extended, especially during busy periods. Once the item has been dispatched / shipped you will receive a tracking number. The tracking number always takes a few days to update, it will update automatically to at the depot and from there Royal Mail will assign a delivery date. If for whatever reason this doesn’t happen please get in touch and we will be able to help.
What is the wait time for international shipments?
When you checkout an item on our website the shipping times are automatically generated. For a more accurate timeframe please refer to this when placing your order. Usually international shipments outside of the EU will take up to 30 days to arrive as there is many factors beyond our control. However this is just an estimate and usually orders will arrive a lot sooner than this.
How can I get in touch / contact you?
You can either contact us through the contact us page on the website or email us directly at info@footkit.net we aim to respond to all requests within 48 hours. However please be advised during busier periods this may take slightly longer as we work in a small team.
Do you offer any discounts?
We do offer discounts, please subscribe to our newsletter for exclusive discounts and promotions.
Do you take returns?
Of course, you will be welcome to request your refund within 14 days of receiving your item as long as there is no customisation and it meets all the other requirements set out in our returns policy. For more information on our return policy please click here.